You have 14 days from the date of receiving your phone case to initiate a return. To be eligible for a return, the phone case must be unused, in the same condition as received, and in its original packaging.
Please contact our customer support team at firstname.lastname@example.org to initiate a return. We will provide you with a return authorization and detailed instructions on the return process.
Upon receiving your returned phone case, we will inspect it and notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original payment method. Refund processing times may vary depending on your payment provider.
3. Shipping Costs
Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.
4. Damaged or Defective Phone Cases
If you receive a damaged or defective phone case, please contact us immediately at email@example.com. We will work with you to resolve the issue promptly, which may include a replacement or refund.
If you need to exchange a phone case, please reach out to our customer support team at firstname.lastname@example.org. We will provide you with an exchange authorization and instructions.
6. Return Shipping Fees
Return shipping fees are the responsibility of the buyer.
7. Contact Us
If you have any questions about our Returns & Refund Policy or need assistance with a return, please contact us at email@example.com.
8. Changes to this Policy
AnyCases reserves the right to update or modify this Returns & Refund Policy at any time. Any changes will be communicated by posting the updated policy on this page.